Terms and Conditions of Use

 

Contents:

Article 1 - Definitions

Article 2 - Identity of the trader

Article 3 - Applicability

Article 4 - The offer

Article 5 - The contract

Article 6 - Right of withdrawal

Article 7 - Costs in case of withdrawal

Article 8 - Exclusion of right of withdrawal

Article 9 - The price

Article 10 - Compliance and Warranty

Article 11 - Delivery and execution

Article 12 - Duration Trades: duration, termination and renewal

Article 13 - Payment

Article 14 - Complaints

Article 15 - Disputes

Article 16 - Safety

 

Article 1 - Definitions

These conditions shall apply:

  1. Grace period: The period during which the consumer can exercise his right of withdrawal;

  2. Consumer: the natural person not acting in the exercise of professional or business and a  who enters into a distance contract with the entrepreneur;

  3. Day: calendarday;

  4. Duration transaction: a distance contract concerning a range of products and / or services, whereby the supply and / or purchase is spread over time;

  5. Durable medium: every means that enables the consumer or trader to store information that is addressed to him in person in a way that facilitates future consultation and unaltered reproduction of the stored information;

  6. Right of withdrawal: the ability for the consumer to waive the distance contract within the cooling-off period;

  7. Entrepreneur: the natural or legal person who offers products and / or services to consumers;

  8. Distance contract: an agreement in the framework of a system organized by the Entrepreneur for distance sale of products and / or services, to conclude the agreement exclusive use of one or more means of distance communication;

  9. Technology for distance communication: means that can be used to conclude a contract, without the consumer and trader being in the same area have come together.

 

Article 2 - Identity of the trader

HQDrones part of D&P Stores

Kamp 1657 8225 DL Lelystad The Netherlands

Email: info@hqdrones.com

Chamber of Commerce number: 67163416

VAT identification number: NL856856411B01

 

Article 3 - Applicability

  1. These general conditions apply to every offer of the entrepreneur and any agreement concluded at a distance between businesses and consumers.

  2. Before the distance contract is concluded, the text of these general conditions made available to the consumer. If this is not reasonably possible, before the distance contract is closed, indicating that the general conditions for the entrepreneur to see and they will be sent. As soon as possible free of charge on request of the consumer.

  3. If the distance contract is concluded electronically, notwithstanding the preceding paragraph and before the distance contract is concluded, the text of these terms and conditions are set in such a way that the consumer made available electronically to the consumer a simple way can be stored on a durable medium. If this is not reasonably possible, before the distance contract is concluded, indicated where the general conditions electronically can be taken and that they electronically or otherwise will be sent free of charge requested by the consumer.

  4. In the event that in addition to these terms and conditions specific product or service conditions apply, the second and third paragraphs shall apply and the consumer in case of conflicting terms always rely on the applicable provision for him the most favorable is.

 

Article 4 - The offer

  1. If an offer is of limited duration or subject to conditions, this will be explicitly stated in the offer.

  2. The offer includes a complete and accurate description of the products and / or services. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the contractor uses these images, these will be a true representation of the products and / or services. Obvious mistakes or obvious errors in the offer does not bind the entrepreneur.

  3. Each offer contains such information that is clear to the consumer what rights and obligations are attached. To the acceptance of the offer his concerns in particular:

  • the price including taxes;

  • any costs of delivery;

  • how the agreement will be achieved and what actions are required;

  • whether or not to apply the right of withdrawal applies;

  • the method of payment, delivery or performance of the contract;

  • the deadline for accepting the offer, or the period for adhering to the price;

  • the level of the rate of distance communication if the costs of using the technique for distance communication are calculated on a basis other than the basic rate for the communication;

  • whether the contract is filed after conclusion, and if so, how this can be accessed by the consumer;

  • the way the consumer before the conclusion of the agreement, the information provided by him under the agreement can check and repair if necessary;

  • any other languages, including Dutch, the contract can be concluded;

  • the conduct to which the trader is subject and the way the consumer can consult these behavioral codes electronically; and

  • the minimum duration of the distance contract in the event of an extended transaction.

 

Article 5 - The contract

  1. The agreement is subject to the provisions of paragraph 4, concluded at the time of the consumer accepts the offer and meet the corresponding conditions.

  2. If the consumer electronically has accepted the offer, the trader will immediately confirm receipt of electronic acceptance of the offer. Until receipt of this acceptance has not been confirmed by the entrepreneur, the consumer may terminate the contract.

  3. If the agreement is created electronically, the trader will take appropriate technical and organizational measures to protect the electronic transfer of data and he will ensure a secure web environment. If the consumer can pay electronically, the trader will appropriate safety precautions.

  4. The entrepreneur can - within the law - to inform whether the consumer can meet its payment obligations as well as all facts and factors that are important to a sound conclusion of the distance contract. If the operator under this investigation was justified in the agreement not to go, he is entitled to refuse or to attach specific conditions to implement an order or request.

  5. The entrepreneur will the product or service to the consumer the following information, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable medium, send:

  • the visiting address of the establishment of the business where the consumer can lodge complaints;

  • the conditions and how the consumers of the withdrawal right can be exercised, or a clear statement regarding the exclusion of the right of withdrawal;

  • information on guarantees and after sales service;

  • the data contained in Article 4 paragraph 3 of these conditions, unless the trader has already provided before the execution of the agreement that information to the consumer;

  • the requirements for termination of the contract if the contract is for more than one year or for an indefinite duration;

In the event of an extended transaction is the provision in the preceding paragraph shall apply only to the first delivery.

 

Article 6 - Right of withdrawal

  1. When purchasing products, the consumer has the option to cancel the agreement  within 14 days, without giving any reason. This period starts on the day following receipt of the product by the consumer or a previously designated by the consumer and the entrepreneur announced representative.

  2. During this period the consumer will treat the product and packaging with care. The consumer will unpack or only use the product as necessary to assess whether he wishes to keep the product. If the consumer exercises his right of withdrawal, the consumer will return the product with all accessories and - if reasonably possible - in the original condition and packaging to the Entrepreneur in accordance with the reasonable provided by the reasonable and clear instructions.

 

Article 7 - Costs in case of withdrawal

  1. If the consumer exercises his right of withdrawal, will not exceed the cost of return shipping cost.

  2. If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible but no later than 30 days after the return of the goods or cancellation.

 

Article 8 - Exclusion of right of withdrawal

  1. The operator may exclude the right of withdrawal from the consumer to the extent provided in paragraph 2 and 3. The exclusion of the right of withdrawal applies only if the trader for the conclusion of the contract refers. Clearly in the offer, at least in time

  2. Exclusion of the right of withdrawal is only possible for products:

  • which have been made to the consumer's specifications by the entrepreneur;

  • that are clearly personal in nature;

  • that can not be returned due to their nature;

  • that spoil or age quickly;

  • whose price depends on fluctuations in the financial market over which the trader has no influence;

  • for individual newspapers and magazines;

  • for audio and video recordings and computer software that the consumer has broken the seal.

Exclusion of the right of withdrawal is only possible for services:

  • on to carry on a certain date or during a specified period accommodation, transport, catering or leisure;

  • the supply with the express consent of the consumer, before the period has expired;

  • on betting and lotteries.

 

Article 9 - The price

  1. During the period mentioned in the offer, the prices of the products and / or services have not increased, except for price changes due to changes in VAT rates.

  2. Notwithstanding the preceding paragraph can offer the business products or services whose prices are subject to fluctuations in the financial market over which the trader has no influence, at variable prices. These fluctuations and the fact that any price targets, are stated in the offer.

  3. Price increases within 3 months after the conclusion of the contract are only allowed if they are the result of statutory regulations or stipulations.

  4. Price increases from 3 months after the conclusion of the contract are only permitted if the trader stipulated as much and:

  • these are the result of legislation or regulations, or

  • the consumer has the power to terminate as of the date the increase takes effect.The prices indicated in the provision of products or services include VAT.

 

Article 10 - Compliance and Warranty

  1. The trader guarantees that the products and / or services meet the contract specifications stated in the offer, the reasonable requirements of reliability and / or usability and existing on the date of the conclusion of the agreement existing legal provisions and / or government regulations. If agreed, the entrepreneur also ensure that the product is suitable for other than normal use.

  2. The articles offered by entrepreneur are explicitly not a toy and should only be used by adults.

  3. The articles offered by entrepreneur are not turnkey products. Proper operation depends on proper installation and a composite of other factors on which entrepreneur has no influence. Therefore entrepreneur declines all liability claims for direct and indirect damages that exceed the sum of the product purchased from entrepreneur.

 

Article 11 - Delivery and execution

  1. It will be the greatest possible diligence when receiving and implementing orders for products and when assessing applications for the provision of services.

  2. The place of delivery is the address that the consumer makes known to the company.

  3. Subject to what is stated in Article 4 of these terms and conditions the company accepted orders expeditiously but within 30 days unless a longer delivery period was agreed. If delivery is delayed, or if an order is not or only partially implemented, the consumer receives them no later than 30 days after placing the order message. The consumer in this case the right to terminate the contract without penalty and be entitled to any compensation.

  4. In case of dissolution in accordance with the preceding paragraph, the operator the amount that consumers paid as soon as possible, but within 30 days after repudiation appearance.

  5. Should delivery of a product that has been ordered prove impossible, the entrepreneur will attempt to provide a replacement article. The fact that a replacement article is being supplied will be stated clearly and intelligibly, at the latest upon delivery. The right of withdrawal cannot be precluded in the case of replacement articles. The costs of return shipments will be charged to the entrepreneur.

  6. The risk of damage and / or loss of products rests upon the trader up to the moment of delivery to the consumer or a designated and the entrepreneur announced representative, unless otherwise expressly agreed.

 

Article 12 - Duration Trades: duration, termination and renewal

  1. The consumer may contract for an indefinite period, which extends to the regular delivery of products (including electricity) or services, at any time denounce the applicable termination rules and a notice of one month.

  2. The consumer may contract for a definite period, which extends to the regular delivery of products (including electricity) or services, at any time at the end of the fixed term denounce the applicable termination rules and a notice of within one month.

  3. Consumers can the agreements mentioned in the preceding paragraphs:

  • Cancel at any time and are not limited to termination at a particular time or in a given period;

  • Terminate them in the same way as they are concluded;

  • Cancel at the same notice as the company has negotiated for itself.

A contract for a definite period, which extends to the regular delivery of products (including electricity) or services, may not be extended or tacitly renewed for a fixed period.

Notwithstanding the preceding paragraph, a contract for a definite period, which extends to the regular delivery of daily news and weekly newspapers and magazines will be extended for a fixed period of up to three months, as consumers this extended agreement against tacitly the end of the extension may terminate with notice of one month.

A contract for a definite period, which extends to the regular delivery of products or services, may only be tacitly extended if at any time the consumer may terminate with notice of one month and a notice of up indefinitely three months, when the agreement extends to the regular, but less than once a month, delivering daily, news and weekly newspapers and magazines.

A contract with limited duration to the regular delivery of day, news and weekly newspapers and magazines (trial or introductory subscription) is not tacitly continued ends automatically after the trial or introductory.

If a contract has a duration of more than one year, the reasonableness and fairness dictate the consumer after a year the agreement at any time with a notice period of up to one month prematurely, unless the termination before the end of the agreed term.

 

Article 13 - Payment

  1. Unless otherwise agreed, the amounts owed by the consumer to be paid within 14 days after the start of the withdrawal period referred to in Article 6 paragraph 1. In case of a contract to provide a service, this 14 days start after the consumer has received the confirmation of the agreement

  2. When selling products to consumers never a prepayment of more than 50% are stipulated. Where advance payment is stipulated, the consumer cannot invoke any rights whatsoever in relation to the implementation of the order or service(s) in question before the stipulated advance payment has been made.

  3. The consumer has the duty to inaccuracies in data supplied or specified payment details, to report this immediately to the entrepreneur.

  4. In case of default by the consumer, the entrepreneur subject to legal restrictions, the right to advance to the consumer reasonable costs charges.

 

Article 14 - Complaints

  1. The entrepreneur has a well-publicized complaints and deals with complaints under this procedure.

  2. Complaints about the implementation of the agreement should be submitted to the entrepreneur, after the consumer has discovered the defects. Promptly, fully and clearly described.

  3. Complaints submitted to the trader answered counted from the date of receipt,within 14 days. If a complaint is a foreseeable longer processing time, is answered by the operator within the period of 14 days, confirming receipt and indicating when the consumer can expect a more detailed answer

  4. If the complaint can not be resolved by mutual agreement, then it becomes a dispute that is subject to the disputes settlement scheme.

 

Article 15 - Disputes

  1. Contracts between the entrepreneur and the consumer are based on these general terms and conditions, and only Dutch laws are applicable.

 

Article 16 - Safety

Race quads are no toys therefore read the following carefully:

  1. Don't fly above urban areas, roads, people and animals. Don’t fly nearby airports and stay away from no-fly zones.

  2. When you test and tune the quad with the lipo battery connected always remove the propellers.

  3. Rotating propellers can cause serious damage so keep a safe distance with takeoff and landing.

  4. Replace damaged or puffed lipo batteries immediately, damaged lipo batteries can be dangerous.

  5. Keep the RC hobby safe.